TAMPA, Fla., Apr. 29, 2022 – Pikmykid, the leading provider of school safety and dismissal solutions, today shares its success among schools nationwide, including its impressive Net Promoter Score (NPS), measuring customer experience and predicting business growth.
The Pikmykid platform has achieved an NPS score of 60, putting the platform in the same category of customer experience management as major brands including Starbucks, Netflix and Amazon, as well as Samsung, Intel and John Deere. Additionally, Pikmykid’s NPS score remains higher than mega-companies, such as Apple and Google.
The intent of NPS is to measure the willingness of customers to recommend a company’s products or services to others. It is used as a proxy for gauging the customer’s overall satisfaction with a company’s product or service and the customer’s loyalty to the brand.
Along with the NPS score, users in the education space who are currently implementing the Pikmykid platform provided valuable feedback.
“Our parents absolutely love it and are requesting that we keep it next year. It is efficient for our parents and students.” – Principal, Steve U.
“We love Pikmykid! It makes our lives so much easier and gives us that little bit of extra structure to have a successful pick up process at the end of the day.” – Administrative Assistant, Rebecca S.
“Pikmykid made our after school pick-up move much more quick and efficient. Parents love the safety features and we love the ease of organized carpool!” – Assistant Head of School, Holly G.
“Overall we really like the program and find it’s easy to use for all stakeholders (families, teachers, administration).” – Assistant Principal, Lauren L.
Pikmykid originally began as a solution for schools to create a more efficient drop-off and dismissal process but has evolved into a school dismissal and safety platform. The platform is used in over 2,000 schools with over 650 schools having joined in the past year alone. To date, Pikmykid has cut 33% of the time spent in the car line for parents and staff and has given an average of 15 minutes of time back to teachers every day. The platform is used in every state, as well as seven countries. There are over two million active users per day on the platform.
“We created Pikmykid with school safety in mind. To have a successful platform, it’s crucial for us to increase both the safety of students and efficiency for everyone involved that way we can focus on what really matters – learning,” said Pat Bhava, CEO and founder of Pikmykid. “Our NPS ranking provides us with the confirmation that Pikmykid has proven to be successful for schools nationwide, and that our Customer Success team has assisted in making onboarding onto the platform as seamless as possible. We love reading all of the wonderful things Pikmykid users have to say about the platform and how it’s made an impact in everyone’s daily lives.”
To learn more about Pikmykid, please visit pikmykid.com.
Pikmykid is the leading safety and dismissal platform that empowers schools to simplify dismissal without the need to purchase, install, or support additional hardware. Designed by former educators and parents, Pikmykid has helped more than 2,000 schools in all 50 states eliminate the busy work and vulnerabilities of dismissal so that teachers have more time to teach, admins aren’t bogged down in carpool calls, and principals can account for every student at the end of the day. And with extensive SIS integrations, Pikmykid easily fits into your schools’ existing ecosystems to make the tools you already have that much more powerful.
Product overview:Many schools struggle with dismissal processes that waste time, leave students vulnerable, and exhaust staff and faculty. With Pikmykid, schools can trade in their outdated methods for a combination of dismissal management, safety and emergency tools, parent messaging, and real time reporting that keeps your staff happy and students accounted for. No more long car lines, endless front office calls, or missing students – just one powerful platform that allows schools to focus on what really matters – learning.
Author Recent Posts eSchool Media staff cover education technology in all its aspects–from legislation and litigation, to best practices, to lessons learned and new products. First published in March of 1998 as a monthly print and digital newspaper, eSchool Media provides the news and information necessary to help K-20 decision-makers successfully use technology and innovation to transform schools and colleges and achieve their educational goals. Latest posts by eSchool News Staff (see all)